1. What We Collect
We may collect the following types of information:
- Business contact details (e.g. name, email, phone number, job title)
- Organisation information (e.g. school, company, or department name)
- Order and enquiry details (e.g. products requested, artwork supplied, delivery instructions)
- Website usage data via cookies or analytics tools (non-personally identifiable)
We do not collect sensitive personal information or payment details through our website.
2. How We Collect It
We collect personal information when you:
- Submit an enquiry via our website, phone or email
- Request a quote or place an order
- Supply artwork or assets for production
- Interact with us via newsletters or social media
- Visit our website (via analytics tools or cookies)
3. How We Use Your Information
We use the information we collect to:
- Respond to enquiries and provide quotes
- Process and fulfil orders
- Communicate with clients about artwork, approvals, and delivery
- Improve our products, services and website functionality
- Maintain internal records for administration and compliance
We will never sell or rent your information to third parties.
4. Disclosure to Third Parties
We may disclose your information to:
- Couriers or freight providers (for delivery purposes only)
- Print or production partners under contract with us
- IT service providers (e.g. secure email, data storage, or analytics tools)
All third-party providers are required to comply with Australian privacy law and protect your data accordingly.
5. Storage & Security
We store personal information on secure systems and take reasonable steps to protect it from misuse, interference, loss or unauthorised access. Access to information is limited to authorised personnel only.
6. Access & Correction
You may request access to any personal information we hold about you. If any details are incorrect, we’ll update them upon request. To do so, please contact us using the details below.
7. Website Cookies
Our website may use cookies to collect non-personal information such as browser type, device, and pages visited. This helps us improve site performance and user experience. You can disable cookies via your browser settings.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact:
TekSkin Pty Ltd
Shop 2 – 418 Bell Street
Pascoe Vale South, Victoria 3044
E-Mail: sales@tekskin.com.au
Phone: 0410 329 077
