Frequently Asked Questions
Answers to common questions about our products, process and turnaround times.
Whether you’re ordering for a school, government department or corporate team, we know you might have a few questions along the way.
Tekskin specialises in protective laptop skins, hard cases, and accessories for a wide range of devices, including laptops, MacBooks, iPads, and other school-related electronic devices.
We support a broad range of devices, including laptops from Acer, Lenovo, HP, Dell, and Microsoft, as well as all Apple MacBook models. Please contact us for confirmation regarding specific devices.
While Tekskin products are suitable for educational environments, they are designed to meet the needs of various sectors, including education, corporate, and government organisations.
Yes, we are happy to provide samples for evaluation before you commit to a bulk order.
Yes, we offer tiered pricing based on order volume. Please contact us for a personalised quote.
Tekskin skins are ultra-thin adhesive layers that protect against scratches and general wear. In contrast, our hard cases offer more robust protection, safeguarding against drops and impact.
Yes, our skins are designed for easy application with no air bubbles, and they can be removed cleanly without leaving any sticky residue.
Yes, we offer full customisation options, including logos, colours, patterns, names, and even barcodes or QR codes.
All of our products are custom-made, allowing you to select any colour or design to suit your specific requirements.
Yes, our hard cases are designed to withstand the rigours of classroom use, offering excellent drop and impact protection.
No, our cases are engineered to ensure full access to all ports, charging points, and proper ventilation.
Yes, both skins and cases are easy to install. We also provide installation guides and video tutorials for additional support.
Tekskin skins typically last 5-6 years, while our hard cases are built for even longer durability with proper care.
Yes, we collaborate with education-focused resellers to provide comprehensive device protection solutions.
Custom-made laptop skins typically take 7-10 days for production, while hard cases require 2-3 weeks for delivery.
Yes, installation services are available through our resellers for an additional fee. Please contact your reseller for detailed pricing.
No, there is no minimum order requirement for most products. Please reach out for details on larger or custom orders.
We are based in Melbourne, Australia, and offer nationwide shipping across the country.
You can place an order or request a quote by emailing us at sales@tekskin.com.au or visiting our website at www.tekskin.com.au
Tekskin products come with a warranty against manufacturing defects. If you receive a damaged or faulty product, please contact us within 30 days of receiving your order for a replacement or refund. For more details, please contact us at sales@tekskin.com.au
